Assignment: Leading a Culture of Excellence Essay

Assignment: Leading a Culture of Excellence Essay
A Sample Answer For the Assignment: Assignment: Leading a Culture of Excellence Essay
Title: Assignment: Leading a Culture of Excellence Essay

Assignment  Leading a Culture of Excellence Essay

Introduction

Delivery of great service tends to be a vision in almost all organizations. The approach not only benefit the recipients of services but also provide a competitive differentiator for a prospect in a given industry (Owens et al., 2017). In health sector, provision of high standards care guarantee quality outcomes to patients in addition to improving the reputation of the care facility in a given location. Improved health services to patients is implemented through creating a culture of excellence in a care facility whereby client satisfaction is optimized with regard to different ailments presented in the institution (Schulingkamp & Latham, 2015). However, driving a culture of excellence in a care facility is a daunting task since behaviors and actions of stakeholders as well as patients must be realigned with emerging changes affecting the healthcare industry. Besides, the current practice of value-based care necessitates a cultural improvement and this requires prior planning to nurture excellence in an organization.

The present article examines the concept of leading a culture of excellence in an organization. Organizational practices that nurtures a culture of excellence will be elaborated by using an example of Chamberlain College of Nursing. Three leadership strategies that inculcates a culture of excellence in a health institution will be explored to provide insights on the evidence of implementation.

Characteristics of a Culture of Excellence

High standards of health care services are expected by patients and their surrogates with regard to any aliment presented in a given hospital. Creating a culture of excellence in a care facility is vital to improve satisfaction and outcomes to patients (van et al., 2017). In a health setting, a culture of excellence occurs when the facility implements organization-wide approach in which every care provider pursues measurable improvements that guarantee quality outcomes to patients. With the new era of health service delivery, care facilities need to examine all aspects in the organization in order to incorporate changes which care providers can implement to improve patient satisfaction. According to Al Rahbi, Khalid and Khan (2017), a culture of excellence is a management philosophy that requires stakeholders to lead an organization towards achieving shared vision and values in the prospect.

In health setting, culture of excellence is characterized by enhanced performance in all approaches of care delivery. As per this context, health professions are tasked with designing experiences that improve patient and provider satisfaction through creating a culture of safety. However, for this to happen, the organization need to provide shared goals, values and vision which acts a fulcrum for all employees to follow (Schulingkamp & Latham, 2015). Often, positive values in provides a benchmark for the implementation of activities in the prospect and also allows workers to strive towards excellence and quality care. Hospitals that embrace a culture of excellence also create an opportunity of collaboration among staffs to facilitate sharing of skills during delivery of care services (Owens et al., 2017). However, leadership in an organization should create a culture of excellence to enable employees to follow the mission and vision of the prospect.

Mission, Vision, and Values of the Selected Organization

Chamberlain University is one of the institutions of learning that embraces a culture of excellence for the benefit to the members of staff and to the student population. Through its College of Nursing, the facility provides a learning culture and environment that have a significant and a positive impact to the nurses graduating from the center of learning. The success of the college has made it a preferred institution by students aspiring to pursue nursing course. The institution is defined by the following concept map.

Members of faculty and students at the Chamberlain University are exposed to a culture of excellence which improves the quality of learning. At the institution, students learn concepts of care and service delivery on a daily basis and this provides an opportunity for them to internalize nursing procedures essential for patient care. The philosophy of the institution related to a culture of excellence are defined by three pillars which include “caring for ourselves,” “caring for colleagues,” and “caring for students.” The model enable staff and students to recognize how the organization promotes value of nursing excellence for them to emulate the same in order to achieve the mission of the institution (Al Rahbi, Khalid & Khan, 2017). Nonetheless, the Chamberlain Care Framework focus on person, nursing, health as well as environment of care and with this, it provides an avenue for nurses graduating from the institution to provide holistic care to patients.

Leading a Culture of Excellence

According to van et al. (2017), embracing a culture of excellence requires leaders to provide a conducive environment that guarantee safety to all stakeholders in an organization. In this context, senior stakeholders should emulate servant leadership and incorporate the views of followers in the prospect. Promoting inclusivity in an organization conforms to Chamberlain’s Care Model that focus on care for self. In this context, emphasis will be given to the rights of all stakeholders so that they assume the liberty to utilize potentials of their professionalism.

Adequate communication serves to be an important leadership strategy to inculcate a culture of excellence in an organization. Owens et al. (2017) postulate that communication is a framework used to provide operational guidelines in a prospect. The strategy is relevant to Chamberlain’s Care Model as it enhances self-discovery of information and also provides peers and clients with information relevant for an organization.

Collaboration among team members is a vital leadership strategy that nurtures a culture of excellence in an organization. Through this approach, leadership is rooted in trust among followers to ensure that opinions from all stakeholders is treated with dignity and respect in order to propel the organization to greater heights (Schulingkamp & Latham, 2015). The strategy can be used to improve safety and care quality to patients as provision of health services is shared among professionals.

Assignment: Leading a Culture of Excellence Essay Conclusion

A culture of excellence is vital for the success of an organization. The premise motivates stakeholders to optimize quality of

Assignment Leading a Culture of Excellence Essay

outcomes in order to improve satisfaction to clients. However, fostering a culture of excellence tends to be complicated as it requires stakeholders to emulate dignity, respect and compassion as they provide care to patients. Most importantly, a culture of excellence is anchored on the mission and vision of a care facility as this lays a framework for practice. Based on this argument, organizations need to take a keen interest during the formulation of the mission and vision of the prospect to provide a suitable avenue for future success.

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Sample Answer for Assignment: Leading a Culture of Excellence Essay Included

Part II: Written Paper
In a three- to four- page paper, address the elements below. Use a minimum of four peer-reviewed scholarly sources, current within 5 years, to support your work. See the rubric for specific, required content criteria within each section of the paper.
Provide an introduction to the paper.
Discuss the characteristics of a culture of excellence.
Present the mission, vision, and values of a selected organization, and explain the interrelationships between each element in the concept map. Describe how the mission, vision, and values do or do not support a culture of excellence.
Discuss application of three specific leadership strategies that promote a culture of excellence, and how they support the Chamberlain Care Model®.
Provide a conclusion to the paper.
Preparing the Assignment
Criteria for Format and Special Instructions
Abide by the Chamberlain College of Nursing Academic Integrity Policy.
Part II: Using Microsoft Word 2013, create the written paper for this assignment. Include a title page with your name, date, and course information, as well as a reference page.
The paper (excluding title and reference pages) should be three to four pages in length.
A minimum of four peer-reviewed scholarly sources, current within 5 years, are required.
Sources older than 5 years may not be used without the permission of the class professor.
Only one short quote (15 words or less) may be used within the body of your writing.
Title page, running head, pagination, subheadings, body of paper, citation of sources, and reference page must follow APA guidelines as found in the 6th edition of the manual.
Rules of grammar, spelling, word usage, punctuation, and sentence and paragraph structure are followed and consistent with formal, scholarly writing as noted in the APA Manual (6th edition).
First person may only be used in the self-reflection portion of the assignment (see Conclusion section for criteria).
Directions and Assignment Criteria
Grading Criteria
Part II
Introduction
9
5%
Introduction includes the following.
Importance of pursuing a culture of excellence within the healthcare industry
Key role of mission, vision, and values to guide organizational culture
Identify sections of the paper
Sufficient integration of scholarly literature to support information presented
Provide support from current, peer reviewed scholarly sources.
Part II
Culture of Excellence
26
15%
This section includes the following.
Explanation of the concept of a culture of excellence
Identification of at least three specific organizational characteristics or practices that reflect a culture of excellence
Discussion regarding how a culture of excellence is significant to the selected specialty track
Sufficient integration of scholarly literature to support information presented
Provide support from current, peer-reviewed scholarly sources.
Part II
Overview of Concept Map:
Mission, Vision, and Values
26
15%
This section includes the following.
Description of the mission, vision, and values of a selected organization
Explanation regarding the interrelationships portrayed within the concept map
Discussion regarding how the mission, vision, and values do or to not reflect a culture of excellence
Sufficient integration of scholarly literature to support information presented
Provide support from current, peer-reviewed scholarly sources.
Part II
Leading a Culture of Excellence
35
20%
This section includes the following.
Identification and discussion of two specific leadership strategies that will promote a culture of excellence in the selected MSN specialty track role
Explanation of how the two identified leadership strategies reflect the Chamberlain Care Model®
Sufficient integration of scholarly literature to support information presented
Provide support from current, peer-reviewed scholarly sources.
Part II
Conclusion
18
10%
Conclusion includes the following.
Summary that addresses the following.
Importance of a culture of excellence
Leadership strategies that support a culture of excellence
Synopsis of the selected mission, vision, and values and how they do or do not support a culture of excellence
Self-reflection of learning regarding new insights gained by completing this assignment
Self-reflection regarding implications for future advanced nursing practice in the selected MSN specialty track
Graduate-level Writing Style
26
15%
Graduate-level writing style is included, evidenced by integrating the following standards.
Correct use of spelling, grammar, punctuation, sentence and paragraph structure
Clarity, organization, and logical flow of ideas within writing; accurate use of APA levels of headings
APA format for citing and referencing sources
No more than one short quote (15 words or less) is used within the assignment
APA document format including margins, spacing, font style and size
APA document structure including running head, pagination, title page, reference page
Congruence with APA mechanics of style (abbreviations, capitalization, italics, numbers, and use of figures or tables if applicable)
Use of first person tense is limited to the self-reflection portion of the conclusion
Quality of Literature Support
It is an expectation that a minimum of four current, peer-reviewed scholarly sources are integrated within the assignment.
If the above expectation is not met, 9 points shall be deducted.
Paper Length
It is an expectation that the paper is a minimum of three full pages in length, and no more than four full pages in length.
If the above expectation is not met, 9 points shall be deducted.
Total
175
100%
A quality assignment will meet or exceed all the above requirements.
Rubric
Week 5: Leading a Culture of Excellence Paper
Week 5: Leading a Culture of Excellence Paper
Criteria
Ratings
Pts
This criterion is linked to a Learning Outcome
Part I: Concept Map

35.0 pts
Exemplary
Exemplary presentation of information evidenced by all content areas covered in a comprehensive and concise manner. All of the following are included in the concept map: • Organizational mission, vision, and values • Interrelationships between the mission, vision and values • How the organizational mission, vision, and values do or do not reflect a culture of excellence • The concept map must be the student’s personal, original work • Submission guidelines are followed

32.0 pts
Accomplished
Accomplished presentation of information evidenced by most content covered in a comprehensive and concise manner, but with one area where coverage is superficial. All of the following are included in the concept map: • Organizational mission, vision, and values • Interrelationships between the mission, vision and values • How the organizational mission, vision, and values do or do not reflect a culture of excellence • The concept map must be the student’s personal, original work • Submission guidelines are followed

29.0 pts
Average
Average presentation of information evidenced by content covered in a superficial manner in two or more of the content areas. All of the following are included: A concept map is submitted which portrays: • Organizational mission, vision, and values • Interrelationships between the mission, vision and values • How the organizational mission, vision, and values do or do not reflect a culture of excellence • The concept map must be the student’s personal, original work • Submission guidelines are followed

26.0 pts
Marginally Acceptable
Marginally acceptable presentation of information evidenced by content that is limited, missing, or unsatisfactory in one of the following: A concept map is submitted which portrays: • Organizational mission, vision, and values • Interrelationships between the mission, vision and values • How the organizational mission, vision, and values do or do not reflect a culture of excellence • The concept map must be the student’s personal, original work • Submission guidelines are followed

0.0 pts
Insufficient
Insufficient presentation of information evidenced by content that is limited, missing, or unsatisfactory in two or more of the following: A concept map is submitted which portrays: • Organizational mission, vision, and values • Interrelationships between the mission, vision and values • How the organizational mission, vision, and values do or do not reflect a culture of excellence • The concept map must be the student’s personal, original work • Submission guidelines are followed
35.0 pts
This criterion is linked to a Learning Outcome
Part II: Introduction

9.0 pts
Exemplary
Exemplary presentation of information evidenced by all content areas covered in a comprehensive and concise manner. All of the following are included: • Importance of pursuing a culture of excellence within the health care industry • Key role of mission, vision and values to guide organizational culture • Identify sections of the paper • Sufficient integration of scholarly literature to support information presented

8.0 pts
Accomplished
Accomplished presentation of information evidenced by most content covered in a comprehensive and concise manner, but with one area where coverage is superficial. All of the following are included: • Importance of pursuing a culture of excellence within the health care industry • Key role of mission, vision and values to guide organizational culture • Identify sections of the paper • Sufficient integration of scholarly literature to support information presented

7.0 pts
Average
Average presentation of information evidenced by content covered in a superficial manner in two or more of the content areas. All of the following are included: • Importance of pursuing a culture of excellence within the health care industry • Key role of mission, vision and values to guide organizational culture • Identify sections of the paper • Sufficient integration of scholarly literature to support information presented

6.0 pts
Marginally Acceptable
Marginally acceptable presentation of information evidenced by content that is limited, missing, or unsatisfactory in one of the following: • Importance of pursuing a culture of excellence within the health care industry • Key role of mission, vision and values to guide organizational culture • Identify sections of the paper • Sufficient integration of scholarly literature to support information presented

0.0 pts
Insufficient
Insufficient presentation of information evidenced by content that is limited, missing, or unsatisfactory in two or more of the following: • Importance of pursuing a culture of excellence within the health care industry • Key role of mission, vision and values to guide organizational culture • Identify sections of the paper • Sufficient integration of scholarly literature to support information presented
9.0 pts
This criterion is linked to a Learning Outcome
Part II: Culture of Excellence

26.0 pts
Exemplary
Exemplary presentation of information evidenced by all content areas covered in a comprehensive and concise manner. All of the following are included: • Explanation of the concept of a culture of excellence • Identification of at least three specific organizational characteristics or practices which reflect a culture of excellence • Discussion regarding how a culture of excellence is significant to the selected specialty track • Sufficient integration of scholarly literature to support information presented

23.0 pts
Accomplished
Accomplished presentation of information evidenced by most content covered in a comprehensive and concise manner, but with one area where coverage is superficial. All of the following are included: • Explanation of the concept of a culture of excellence • Identification of at least three specific organizational characteristics or practices which reflect a culture of excellence • Discussion regarding how a culture of excellence is significant to the selected specialty track • Sufficient integration of scholarly literature to support information presented

21.0 pts
Average
Average presentation of information evidenced by content covered in a superficial manner in two or more of the content areas. All of the following are included: • Explanation of the concept of a culture of excellence • Identification of at least three specific organizational characteristics or practices which reflect a culture of excellence • Discussion regarding how a culture of excellence is significant to the selected specialty track • Sufficient integration of scholarly literature to support information presented

19.0 pts
Marginally Acceptable
Marginally acceptable presentation of information evidenced by content that is limited, missing, or unsatisfactory in one of the following: • Explanation of the concept of a culture of excellence • Identification of at least three specific organizational characteristics or practices which reflect a culture of excellence • Discussion regarding how a culture of excellence is significant to the selected specialty track • Sufficient integration of scholarly literature to support information presented

0.0 pts
Insufficient
Insufficient presentation of information evidenced by content that is limited, missing, or unsatisfactory in two or more of the following: • Explanation of the concept of a culture of excellence • Identification of at least three specific organizational characteristics or practices which reflect a culture of excellence • Discussion regarding how a culture of excellence is significant to the selected specialty track • Sufficient integration of scholarly literature to support information presented
26.0 pts
This criterion is linked to a Learning Outcome
Part II: Overview of Concept Map: Mission, Vision, Values

26.0 pts
Exemplary
Exemplary presentation of information evidenced by all content areas covered in a comprehensive and concise manner. All of the following are included: • Description of the mission, vision, and values of a selected organization • Explanation regarding the inter-relationships portrayed within the concept map • Discussion regarding how the mission, vision, and values do or do not reflect a culture of excellence • Sufficient integration of scholarly literature to support information presented

23.0 pts
Accomplished
Accomplished presentation of information evidenced by most content covered in a comprehensive and concise manner, but with one area where coverage is superficial. All of the following are included: • Description of the mission, vision, and values of a selected organization • Explanation regarding the inter-relationships portrayed within the concept map • Discussion regarding how the mission, vision, and values do or do not reflect a culture of excellence • Sufficient integration of scholarly literature to support information presented

21.0 pts
Average
Average presentation of information evidenced by content covered in a superficial manner in two or more of the content areas. All of the following are included: • Description of the mission, vision, and values of a selected organization • Explanation regarding the inter-relationships portrayed within the concept map • Discussion regarding how the mission, vision, and values do or do not reflect a culture of excellence • Sufficient integration of scholarly literature to support information presented

19.0 pts
Marginally Acceptable
Marginally acceptable presentation of information evidenced by content that is limited, missing, or unsatisfactory in one of the following: • Description of the mission, vision, and values of a selected organization • Explanation regarding the interrelationships portrayed within the concept map • Discussion regarding how the mission, vision, and values do or do not reflect a culture of excellence • Sufficient integration of scholarly literature to support information presented

0.0 pts
Insufficient
Insufficient presentation of information evidenced by content that is limited, missing, or unsatisfactory in two or more of the following: • Description of the mission, vision, and values of a selected organization • Explanation regarding the interrelationships portrayed within the concept map • Discussion regarding how the mission, vision, and values do or do not reflect a culture of excellence • Sufficient integration of scholarly literature to support information presented
26.0 pts
This criterion is linked to a Learning Outcome
Part II: Leading a Culture of Excellence

35.0 pts
Exemplary
Exemplary presentation of information evidenced by all content areas covered in a comprehensive and concise manner. All of the following are included: • Identification and discussion of two specific leadership strategies which will promote a culture of excellence in the selected MSN specialty track role • Explanation of how the two chosen leadership strategies support the Chamberlain Care Model® • Sufficient integration of scholarly literature to support information presented

32.0 pts
Accomplished
Accomplished presentation of information evidenced by most content covered in a comprehensive and concise manner, but with one area where coverage is superficial. All of the following are included: • Identification and discussion of two specific leadership strategies which will promote a culture of excellence in the selected MSN specialty track role • Explanation of how the two chosen leadership strategies support the Chamberlain Care Model® • Sufficient integration of scholarly literature to support information presented

29.0 pts
Average
Average presentation of information evidenced by content covered in a superficial manner in two or more of the content areas. All of the following are included: • Identification and discussion of two specific leadership strategies which will promote a culture of excellence in the selected MSN specialty track role • Explanation of how the two chosen leadership strategies support the Chamberlain Care Model® • Sufficient integration of scholarly literature to support information presented

26.0 pts
Marginally Acceptable
Marginally acceptable presentation of information evidenced by content that is limited, missing, or unsatisfactory in one of the following: • Identification and discussion of two specific leadership strategies which will promote a culture of excellence in the selected MSN specialty track role • Explanation of how the two chosen leadership strategies support the Chamberlain Care Model® • Sufficient integration of scholarly literature to support information presented

0.0 pts
Insufficient
Insufficient presentation of information evidenced by content that is limited, missing, or unsatisfactory in two or more of the following: • Identification and discussion of two specific leadership strategies which will promote a culture of excellence in the selected MSN specialty track role • Explanation of how the two chosen leadership strategies support the Chamberlain Care Model® • Sufficient integration of scholarly literature to support information presented
35.0 pts
This criterion is linked to a Learning Outcome
Part II: Conclusion
Self-reflections may be in first person

18.0 pts
Exemplary
Exemplary presentation of information evidenced by all content areas covered in a comprehensive and concise manner. All of the following are included: • Summary which addresses the following: (1) the importance of a culture of excellence; and (2) leadership strategies that support a culture of excellence • Synopsis of the selected mission, vision, and values and how they do or do not support a culture of excellence • Self-reflection of learning regarding new insights gained by completing this assignment • Self-reflection regarding implications for future advanced nursing practice in the selected MSN specialty track

16.0 pts
Accomplished
Accomplished presentation of information evidenced by most content covered in a comprehensive and concise manner, but with one area where coverage is superficial. All of the following are included: • Summary which addresses the following: (1) the importance of a culture of excellence; and (2) leadership strategies that support a culture of excellence • Synopsis of the selected mission, vision, and values and how they do or do not support a culture of excellence • Self-reflection of learning regarding new insights gained by completing this assignment • Self-reflection regarding implications for future advanced nursing practice in the selected MSN specialty track

15.0 pts
Average
Average presentation of information evidenced by content covered in a superficial manner in two or more of the content areas. All of the following are included: • Summary which addresses the following: (1) the importance of a culture of excellence; and (2) leadership strategies that support a culture of excellence • Synopsis of the selected mission, vision, and values and how they do or do not support a culture of excellence • Self-reflection of learning regarding new insights gained by completing this assignment • Self-reflection regarding implications for future advanced nursing practice in the selected MSN specialty track

13.0 pts
Marginally Acceptable
Marginally acceptable presentation of information evidenced by content that is limited, missing, or unsatisfactory in one of the following: • Summary which addresses the following: (1) the importance of a culture of excellence; and (2) leadership strategies that support a culture of excellence • Synopsis of the selected mission, vision, and values and how they do or do not support a culture of excellence • Self-reflection of learning regarding new insights gained by completing this assignment • Self-reflection regarding implications for future advanced nursing practice in the selected MSN specialty track

0.0 pts
Insufficient
Insufficient presentation of information evidenced by content that is limited, missing, or unsatisfactory in two or more of the following: • Summary which addresses the following: (1) the importance of a culture of excellence; and (2) leadership strategies that support a culture of excellence • Synopsis of the selected mission, vision, and values and how they do or do not support a culture of excellence • Self-reflection of learning regarding new insights gained by completing this assignment • Self-reflection regarding implications for future advanced nursing practice in the selected MSN specialty track
18.0 pts
This criterion is linked to a Learning Outcome
Graduate Level Writing Style

26.0 pts
Exemplary
Exemplary graduate level writing style is evident, which meets all of the criteria below: • Correct spelling, grammar, punctuation, sentence and paragraph structure • Exceptional writing style with clarity, flow, and organization of information throughout the paper, including accurate use of APA levels of headings • APA format for citing and referencing sources • APA document format including margins, spacing, font style and size • APA document structure including running head, pagination, title page, reference page • Congruence with APA mechanics of style (abbreviations, capitalization, italics, numbers, and use of figures or tables if applicable) • No more than one short direct quote (15 words or less) is used within the assignment • Use of first person is limited to the self-reflection portion of the conclusion

23.0 pts
Accomplished
Accomplished graduate-level writing style is evident which meets at least 6 of the criteria below: • No more than 2 errors in spelling, grammar, punctuation, sentence and paragraph structure • No more than 2 errors in writing style with clarity, flow, and organization of information throughout the paper, including accurate use of APA levels of headings • No more than 2 errors in APA format for citing and referencing sources • No more than 2 errors in APA document format including margins, spacing, font style and font size • No more than 2 errors in APA document structure including running head, pagination, title page, and reference page • No more than 2 errors in APA mechanics of style (abbreviations, capitalization, italics, numbers, and use of figures or tables if applicable) • No more than one short direct quote (15 words or less) is used within the assignment • Use of first person is limited to the self-reflection portion of the conclusion

21.0 pts
Average
Average graduate-level writing style is evident which meets at least 4 of the criteria below: • No more than 2 errors in spelling, grammar, punctuation, sentence and paragraph structure • No more than 2 errors in writing style with clarity, flow, and organization of information throughout the paper, including accurate use of APA levels of headings • No more than 2 errors in APA format for citing and referencing sources • No more than 2 errors in APA document format including margins, spacing,