Care Coordination Presentation to Colleagues Essay

Care Coordination Presentation to Colleagues Essay
Hello everyone, welcome to the care coordination presentation; my name is (enter your name here). Today we shall discuss care coordination, its components, strategies, and its role in promoting positive medical outcomes. Also, we shall share insights regarding the rationale of developing care coordination plans based on ethical decision-making. Before that, it is essential to understand the meaning of care coordination since it is a popular term/process in the current healthcare systems. The Agency for Healthcare Research and Quality (AHRQ, 2018) defines care coordination as a deliberate approach of organizing patient care activities and sharing information among healthcare stakeholders to achieve safer and more effective care. The primary objectives of coordinating care include meeting patients’ needs and incorporating their preferences in delivering high-quality and value-based care.
Care coordination cannot prevail without various processes and components, including interdisciplinary team collaboration, effective communication between healthcare professionals, appropriate care transitions, patients’ needs assessments, and links to community resources (AHRQ, 2018). Further, healthcare professionals should conduct follow-up activities and establish accountability while delivering quality care. These components of coordinated care are consistent with promoting health equity, care quality, and affordability. According to Williams et al. (2019), care coordination is a healthcare framework/model created from the growing awareness of chronic conditions’ prevalence and cost among patient populations, disparities, and limitations associated with care access and affordability. In this sense, it is possible to realize the return on investment for healthcare expenditures and guarantee positive medical outcomes by coordinating care across health specialties. Healthcare professionals are responsible for embracing interdisciplinary team collaboration, effective communication, and information sharing mechanisms to ensure successful care coordination.
Effective Strategies for Collaborating with Patients and Families to Achieve Desired Outcomes
As stated earlier, coordinated care prevails in the presence of multiple components and processes that revolve around team performance, effective collaboration, and collaboration between healthcare professionals. Equally, patient and family members’ involvement in health decisions and activities is essential for care coordination. Menear et al. (2020) contend that patients’ participation in healthcare activities can reduce power differences, foster trust, and promote informational continuity and decisions informed by complete information (p. 536). Despite the possibility of improving care quality by involving patients and family members, it is vital to embrace a contingency care coordination plan that guarantees health equity and patient participation.
Practical strategies for collaborating with patients and families include patient education, shared decision-making processes, self-management supports, and developing family/peer support systems. According to Menear et al. (2020), educating patients and family members, embracing shared decision-making processes, and encouraging self-management interventions translate to improved awareness and self-care competencies necessary for improving health and well-being. Healthcare professionals have the professional and ethical obligation of collaborating with patients, family members, and relatives to ensure care continuity and coordination.

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Change Management Aspects that Affect Patient Experience
The effectiveness of care coordination relies massively upon internal and external factors that form the basis for change in healthcare systems. In this sense, health organizations encounter internal and external stimuli that necessitate change, including an increased incidence of chronic diseases, an aging population, the ever-expanding role of advanced technologies in care delivery, and staffing issues. Milella et al. (2021) argue that external factors such as the aging population and increased incidences of chronic conditions render organizational change an urgent process. Although internal and external factors facilitate positive organizational change, health institutions prepare adequately to address the negative consequences of unanticipated changes. For example, the prevalence of respiratory diseases such as the COVID-19 pandemic may overwhelm the organizational capacity to provide quality care, resulting in additional ramifications, including nurse burnout, deaths, and professional dissatisfaction.
Health organizations should embrace viable change management approaches to prepare for anticipated and unanticipated changes. Milella et al. (2021) advocate dismantling organizational bureaucracies to allow healthcare institutions to manage change tenets. In this sense, altering power structures by decentralizing responsibilities promotes stakeholder involvement in implementing change interventions. For instance, eliminating organizational structure rigidity enables knowledge management, strategic planning, commitment to change, and anchors transformational leadership. Since change is perversive in the health sector, it is essential to challenge status quos and structural constraints that compromise interdisciplinary collaboration and stakeholder cooperation in implementing care coordination.
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The Rationale for Coordinating Care Based on Ethical Decision-Making
Every patient deserves dignified care and equal treatment regardless of socioeconomic, racial, demographic, cultural, and geographical characteristics. The determination of ensuring care equity and fairness anchors the four profound bioethical principles of beneficence, non-maleficence, autonomy, and justice. According to Haddad & Geiger (2021), the Code of Ethics requires professional nurses to practice compassion and respect for every person’s inherent dignity, worth, and unique attributes. This provision cuts across the four fundamental bioethical principles. Varkey (2021) argues that the principle of beneficence is the physician’s obligation to act to benefit the patient, including by defending their rights and eliminating conditions that can cause harm. On the other hand, non-maleficence entails the act of averting harm by not causing pain, hindering, or depriving patients of their goods of life.
Thirdly, justice entails upholding fairness, equity, and appropriate treatment of patients without discriminating against them. Finally, autonomy encompasses reserving patients’ rights to influence decisions, decide information-sharing mechanisms, and decide care trajectories. Notably, coordinating care based on ethical decision-making translates to patients’ empowerment, improves participation, and cultivates trust between healthcare professionals and patients. Also, it guarantees care quality and patient safety by averting conditions that compromise patients’ well-being and health.
Impact of Health Care Policy Provisions on Patient Experiences
Many state and national health policies emphasize care quality and patient safety. For instance, the Affordable Care Act (ACA) of 2010 and the Health Insurance Portability and Accountability Act (HIPAA) of 1996 are landmark health policies that anchor patient autonomy, care accessibility, affordability, and quality as the overriding objectives. According to Cohen & Mello (2018), HIPAA requires healthcare professionals to collaborate with patients to decide data sharing trajectories. Moreso, healthcare professionals must provide informed consent to patients before sharing their identifiable information. This policy guarantees autonomy and patients’ engagement in clinical processes.
On the other hand, the Affordable Care Act (ACA) promotes access to quality and affordable care by creating insurance marketplaces that operate based on competition and choices at the state level (McIntyre & Song, 2019). Also, this policy requires healthcare organizations to emphasize care coordination to prevent avoidable readmissions through the Hospital Readmissions Reduction Program (HRRP). The HRRP requires institutions to embrace various elements of collaborative care, including interdisciplinary collaboration and communication, patient pre-discharge education, and follow-up activities. As a result, the two policies promote care quality, patient safety, satisfaction, and improved access to convenient and affordable care services.
Nurses’ Role in Care Coordination
Nurses play a significant role in facilitating care coordination by collaborating with patients, advocating for patient safety, and encouraging information sharing through patient education. Karam et al. (2021) argue that nurses link patients with community resources, partner with interdisciplinary healthcare teams, engage in honest communication with patients, and establish shared accountability. Also, they uphold ethical and professional standards when delivering patient-centered care. As a result, these activities form the basis of care coordination and translate to improved care quality, favorable outcomes, and patient satisfaction.
Conclusion
As I wide up the presentation, I hope you can now identify the interplay between care coordination and improved care quality, convenience, and efficiency. As stated in the presentation, nurses play a significant role in facilitating care coordination by linking patients with community resources, engaging in meaningful and honest communication with patients, and operating as frontline caregivers in promoting patient safety and improving health outcomes. As a result, insights from this presentation should guide your future professional activities. Thank you for reserving your time to listen to the presentation, and I am convinced that it has transformed your perspectives on tenets of care coordination.
References
Agency for Healthcare Research and Quality (AHRQ), (2018). Care Coordination. https://www.ahrq.gov/ncepcr/care/coordination.html
Cohen, I. G., & Mello, M. M. (2018). HIPAA and protecting health information in the 21st Century. JAMA, 320(3), 231. https://doi.org/10.1001/jama.2018.5630
Karam, M., Chouinard, M.-C., Poitras, M.-E., Couturier, Y., Vedel, I., Grgurevic, N., & Hudon, C. (2021). Nursing care coordination for patients with complex needs in Primary Healthcare: A scoping review. International Journal of Integrated Care, 21(1), 1–21. https://doi.org/10.5334/ijic.5518
McIntyre, A., & Song, Z. (2019). The US Affordable Care Act: Reflections and directions at the close of a decade. PLOS Medicine, 16(2). https://doi.org/10.1371/journal.pmed.1002752
Menear, M., Dugas, M., Careau, E., Chouinard, M.-C., Dogba, M. J., Gagnon, M.-P., Gervais, M., Gilbert, M., Houle, J., Kates, N., Knowles, S., Martin, N., Nease, D. E., Zomahoun, H. T., & Légaré, F. (2020). Strategies for engaging patients and families in collaborative care programs for depression and anxiety disorders: A systematic review. Journal of Affective Disorders, 263, 528–539. https://doi.org/10.1016/j.jad.2019.11.008
Milella, F., Minelli, E. A., Strozzi, F., & Croce, D. (2021). Change and innovation in Healthcare: Findings from literature. ClinicoEconomics and Outcomes Research, Volume 13, 395–408. https://doi.org/10.2147/ceor.s301169
Varkey, B. (2020). Principles of clinical ethics and their application to practice. Medical Principles and Practice, 17–28. https://doi.org/10.1159/000509119
Williams, M. D., Asiedu, G. B., Finnie, D., Neely, C., Egginton, J., Finney Rutten, L. J., & Jacobson, R. M. (2019). Sustainable care coordination: A qualitative study of primary care provider, administrator, and insurer perspectives. BMC Health Services Research, 19(1). https://doi.org/10.1186/s12913-019-3916-5
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Assessment 3 Instructions: Care Coordination Presentation to Colleagues
• PRINT
• Develop a 20-minute presentation for nursing colleagues highlighting the fundamental principles of care coordination. Create a detailed narrative script for your presentation, approximately 4-5 pages in length, and record a video of your presentation.
Introduction
Nurses have a powerful role in the coordination and continuum of care. All nurses must be cognizant of the care coordination process and how safety, ethics, policy, physiological, and cultural needs affect care and patient outcomes. As a nurse, care coordination is something that should always be considered. Nurses must be aware of factors that impact care coordination and of a continuum of care that utilizes community resources effectively and is part of an ethical framework that represents the professionalism of nurses. Understanding policy elements helps nurses coordinate care effectively.
This assessment provides an opportunity for you to educate your peers on the care coordination process. The assessment also requires you to address change management issues. You are encouraged to complete the Managing Change activity.
Completing course activities before submitting your first attempt has been shown to make the difference between basic and proficient assessment.
Preparation
Your nurse manager has been observing your effectiveness as a care coordinator and recognizes the importance of educating other staff nurses in care coordination. Consequently, she has asked you to develop a presentation for your colleagues on care coordination basics. By providing them with basic information about the care coordination process, you will assist them in taking on an expanded role in helping to manage the care coordination process and improve patient outcomes in your community care center.
To prepare for this assessment, identify key factors nurses must consider to effectively participate in the care coordination process.
You may also wish to:
• Review the assessment instructions and scoring guide to ensure you understand the work you will be asked to complete.
• Allow plenty of time to rehearse your presentation.
Note: Remember that you can submit all, or a portion of, your draft presentation to Smarthinking Tutoring for feedback, before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24-48 hours for receiving feedback.
Recording Equipment Setup and Testing
Check that your recording equipment and software are working properly and that you know how to record and upload your presentation. You may use Kaltura (recommended) or similar software for your audio recording. A reference page is required. However, no PowerPoint presentation is required for this assessment.
• If using Kaltura, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.
Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.
Instructions
Complete the following:
• Develop a video presentation for nursing colleagues highlighting the fundamental principles of care coordination. Include community resources, ethical issues, and policy issues that affect the coordination of care. To prepare, develop a detailed narrative script. The script will be submitted along with the video.
Note: You are not required to deliver your presentation.
Presentation Format and Length
Create a detailed narrative script for your video presentation, approximately 4-5 pages in length. Include a reference list at the end of the script.
Supporting Evidence
Cite 3-5 credible sources from peer-reviewed journals or professional industry publications to support your video. Include your source citations on a references page appended to your narrative script. Explore the resources about effective presentations as you prepare your assessment.
Grading Requirements
The requirements outlined below correspond to the grading criteria in the Care Coordination Presentation to Colleagues Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed.
• Outline effective strategies for collaborating with patients and their families to achieve desired health outcomes.
o Provide, for example, drug-specific educational interventions, cultural competence strategies.
o Include evidence that you have to support your selected strategies.
• Identify the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care.
• Explain the rationale for coordinated care plans based on ethical decision making.
o Consider the reasonable implications and consequences of an ethical approach to care and any underlying assumptions that may influence decision making.
• Identify the potential impact of specific health care policy provisions on outcomes and patient experiences.
o What are the logical implications and consequences of relevant policy provisions?
o What evidence do you have to support your conclusions?
• Raise awareness of the nurse’s vital role in the coordination and continuum of care in a video-recorded presentation.
o Fine tune the presentation to your audience.
o Stay focused on key issues of import with respect to the effects of resources, ethics, and policy on the provision of high-quality, patient-centered care.
o Adhere to presentation best practices.
Additional Requirements
Submit both your presentation video and script. The script should include a reference page. See Using Kaltura for more information about uploading multimedia files. You may submit the assessment only once, so be sure that both assessment deliverables are included.
Portfolio Prompt: Save your presentation to your ePortfolio. Submissions to the ePortfolio will be part of your final Capstone course.
Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:
• Competency 2: Collaborate with patients and family to achieve desired outcomes.
o Outline effective strategies for collaborating with patients and their families to achieve desired health outcomes.
• Competency 3: Create a satisfying patient experience.
o Identify the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care.
• Competency 4: Defend decisions based on the code of ethics for nursing.
o Explain the rationale for coordinated care plans based on ethical decision making.
• Competency 5: Explain how health care policies affect patient-centered care.
o Identify the potential impact of specific health care policy provisions on outcomes and patient experiences.
• Competency 6: Apply professional, scholarly communication strategies to lead patient-centered care.
o Raise awareness of the nurse’s vital role in the coordination and continuum of care in a video-recorded presentation.
• SCORING GUIDE
Use the scoring guide to understand how your assessment will be evaluated.
Care Coordination Presentation to Colleagues Scoring Guide
CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED
Outline effective strategies for collaborating with patients and their families to achieve desired health outcomes. Does not outline strategies for collaborating with patients and their families to achieve desired health outcomes. Attempts to outline strategies for collaborating with patients and their families to achieve desired health outcomes. Outlines effective strategies for collaborating with patients and their families to achieve desired health outcomes. Outlines effective, evidence-based, and culturally sensitive strategies for collaborating with patients and their families to achieve desired health outcomes. Ensures the strategies are well-supported by credible evidence.
Identify the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care. Does not identify the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care. Attempts to identify aspects of change management not relevant to the patient experience, emphasizes patient expectations, or identifies aspects of the patient experience with minor impact on the quality of care. Identifies the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care. Identifies the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care. Focuses on aspects of care highly valued by patients, and distinguishes between patient experience and patient satisfaction.
Explain the rationale for coordinated care plans based on ethical decision making. Does not explain the rationale for coordinated care plans based on ethical decision making. Attempts to explain the rationale for coordinated care plans based on ethical decision making, but reaches conclusions based on a simplistic, biased, or cursory examination of the issue. Explains the rationale for coordinated care plans based on ethical decision making. Explains the rationale for coordinated care plans based on ethical decision making. Identifies the logical implications and consequences of an ethical approach to care, and articulates underlying assumptions that guide decision making.
Identify the potential impact of specific health care policy provisions on outcomes and patient experiences. Does not identify policies affecting the provision of health care. Attempts to identify policies affecting the provision of health care. Identifies the potential impact of specific health care policy provisions on outcomes and patient experiences. Identifies the potential impact of specific health care policy provisions on outcomes and patient experiences. Draws logical, evidence-based conclusions from an insightful interpretation of relevant and significant policy provisions.
Raise awareness of the nurse’s vital role in the coordination and continuum of care in a video-recorded presentation. Does not raise awareness the nurse’s role in the coordination and continuum of care. Does not include a video presentation. Attempts to raise awareness of the nurse’s role in the coordination and continuum of care. Does not include a video presentation. Raises awareness of the nurse’s vital role in the coordination and continuum of care in a video-recorded presentation. Raises awareness of the nurse’s vital role in the coordination and continuum of care. Clearly establishes the importance and relevance of the nurse’s role in an engaging and memorable presentation that is appropriate for the audience and well supported by an error-free video presentation that includes a written script and an APA-formatted reference list.
 

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