HCM 490 Milestone One: Topic Selection

HCM 490 Milestone One: Topic Selection
Sample Answer for HCM 490 Milestone One: Topic Selection Included After Question
HCM 490 Milestone One Topic Selection
Description

To get started with your project, you will need to select an organization. This can be the place you work, an organization you are interested in, a past employer, and so on. Then, you will research a need within that organization. Examples include improved infection control program, expanded respiratory illness education services in rural communities, additional imaging machines to decrease wait times, addition of a new urgent care, and so on. Review your first guideline and the complete project requirements for specific guidelines.
In a journal assignment, consider the following:

What is the topic of your project? What issue will you focus on?
What organization will this impact?
Why did you select this issue?
Reflect on future milestones. Based on the milestones for this course, can you realistically complete your strategic plan presentation with this topic?
HCM 490 Milestone One Topic Selection
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HCM 490 Final Project Rubric Overview
The final project for this course is the creation of a Strategic Plan Presentation and Professional Reflection. The healthcare industry is constantly changing and healthcare professionals should be prepared for the challenge. As the final stop in your journey toward your Bachelor of Science in Healthcare Administration, you will integrate the knowledge and skills you have developed in previous coursework and over the duration of the term into a Capstone Assessment. Your assessment will consist of two components that will allow you to evidence knowledge, skills, abilities, and dispositional growth you have experienced during your program. In the first component, you will select an existing healthcare organization that fits one of the following areas of opportunity and develop a comprehensive strategic plan for this change. 1. Option 1: Organization is Offering a New Service – Create a strategic plan that will guide the organization in bringing to fruition a new service, such as offering portable MRIs, starting a new urgent care clinic, opening a new outpatient surgery center, etc. 2. Option 2: Organization is Expanding an Existing Service Area – Create a strategic plan that will guide the organization in expanding an existing service to an underserved population that needs attention in this area. Examples include: population that has limited access to primary care services, population-to-provider ratio indicating a shortage, groups of persons who face economic, cultural, or linguistic barriers to healthcare in the local area and reside in a specific geographic area, and so on The second component of your Capstone assessment is a professional reflection, in which you will reflect upon your capstone, program, and professional experiences and draw connections and inferences about your growth, ethical practice, and professional goals. Evaluation of Capstone This capstone will be assessed somewhat differently than other courses you have taken online at SNHU. There are two (2) separate components which will be submitted at different times during the course; however, they all operate together to comprise the whole capstone experience and are not assessed separately. You will be evaluated on both as a unit in determining whether you have demonstrated proficiency in each outcome. Your instructor will guide you through this process, keeping a running narrative of your strengths and weaknesses in relation to the outcomes as you progress through the class. You must demonstrate proficiency in all six (6) outcomes to pass this capstone course. Your work is expected to meet the highest professional standards. The project is divided into five milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules One, Two, Three, Four, and Five. The final product will be submitted in Module Seven and Eight. In this assignment, you will demonstrate your mastery of the following course outcomes: HCM-490-01: Engage diverse healthcare stakeholders using communications that reflect keen interpersonal skills, effective collaboration practices, and deep cultural competence HCM-490-02: Demonstrate knowledge of microeconomic, macroeconomic and financial principles through monitoring and utilization of financial and economic data for decision-making and strategic planning HCM-490-03: Utilize principles and functions of management to interpret market analyses for strategic planning and to foster organizational development, promote effective use of human resources, and enhance operations HCM-490-04: Propose recommendations to improve the effectiveness and integration of information management systems at the various levels of healthcare organizations and achieve organizational goals HCM-490-05: Assess contemporary policies, regulations, and governance structures relevant to the United States healthcare delivery system for their impacts to populations’ health and their implications for ethical decision-making HCM-490-06: Promote dynamic organizational cultures that establish strategic visions, methodically analyze and interpret data based on sound epidemiological and statistical principles, and embrace change for continuous healthcare quality improvement Prompt After choosing the topic for your course project, you will work to develop the three phases of your strategic plan: the introduction and assessment phase, the implementation, communication, and management phase, and finally the evaluation phase. The final strategic plan consists of a PowerPoint presentation including speaker notes and voice over. This first component will also inform your professional reflection, in which you will evaluate your experiences in this program, capstone experience, and field of interest, and discuss the importance and impact of ethical practice in healthcare. Capstone Component 1: Strategic Plan Your strategic plan must be submitted in the form of a comprehensive presentation to the Board of Directors of your selected institution for approval and buyin. You have the flexibility to utilize PowerPoint or another comparable presentation tool as long as your instructor approves the submission file. Your presentation is expected be professionally crafted to the needs and specifications appropriate for the discipline, area of interest, and type of initiative you are proposing. Because your strategic plan will be different from others’ in your capstone experience, you will likely include different additional resources, information, visuals, and strategies for progress. At minimum, your presentation must address/include the following: I. Phase I – Introduction and Assessment — In this section you will give background on your organization, introduce the project that precipitates the strategic plan and what your assessment tools and approach will be. Your introduction and assessment should include: a. The mission, vision, values statements, structure, and current community position of the organization. b. Project topic that is the focus of the strategic plan, including the goal(s) of this project. c. An appropriate analysis tool to assess the impact of your project on your organization. d. The effect of internal and external factors on the feasibility and development of the project. II. Phase II – Implementation and Communication Plans a. Implementation Plan: Provide a comprehensive plan for implementation that includes: i. Target area or intended population and establish the goals. ii. The timeline and implementation milestones of the initiative. iii. Financial impact of the initiative, including any necessary capital expenditures, necessary fundraising, or potential financial benefits. iv. Resources needed to effectively implement the initiative, including staffing, equipment, technology needs, and so forth. v. Compliance with all federal and state regulations relevant to the proposed plan. vi. Potential ethical challenges and formulate plans for monitoring behavior, practices, procedures, and so forth. b. Communication and Management Strategy: Your total communication plan should address the strategies and practices you will employ to communicate to the proper stakeholders at the proper times. In this section you should detail your comprehensive approach for how you will communicate this change and its impact, how you will keep people informed of the project’s progress, and how you will keep them informed of the project’s ongoing results. III. Phase III – Evaluation Strategy: This plan for managing and measuring progress and success of your initiative should include the following: a. A discussion of the specific goals and milestones of implementation of the initiative. Lay out your goals in a clear, obtainable fashion and to ensure that progress milestones are clear, reasonable, and consistent. b. Specific definitions of measures of progress towards obtaining the intended goals and a description of the tools that you would use to measure progress. What strategies will be used to measure success, and how will adjustments be made should progress towards these goals fall short or change? c. How do you intend to collect and analyze information to ascertain stakeholder satisfaction with the initiative? What information will be looked at, and who are the stakeholders that will be considered? Capstone Component 2: Professional Reflection For the second and final component of your capstone, you will write an essay in which you discuss the process and outcomes of this project and your overall Healthcare Administration Program journey and experiences. You will also speak more specifically about how the project relates to your area of expertise/interest and your desired career path. Writing reflectively allows you to think deeply and consciously about your experiences, which is invaluable to successful practice in the field of healthcare administration. You should envision this component as a personal reflection on the capstone and your experience in the Healthcare Administration program as a whole. For instance, relative to the capstone, you could discuss what you did—or intended to do—and then consider what worked well, what challenges you faced, and what you would change or do differently to make your experience better. In reflecting on your time here at SNHU, you might discuss where you started, where you have ended up, where you see yourself going, etc. Note that this component is not about evaluating the capstone itself, but rather, your experience within the capstone project. Some of the issues to address in this final component of this capstone may include, but are not limited to: ● Overall, what was your capstone experience like? ● Reflect on the significance of the capstone in relation to your own experience at SNHU. ● How will you relate cultural competence or maintain cultural principles in your profession? ● How does your application of interpersonal skills and collaborative processes relate to your professional goals? ● How will you promote continuous healthcare quality improvement in your professional life? Milestones Milestone One: Topic Selection Journal In Module One, you will submit your selected topic. In this journal, you will choose your topic and see if it is a viable issue for your Strategic Plan Presentation. This milestone will be graded with the Milestone One Rubric. Milestone Two: Introduction to Organization and Project In Module Two, you will submit your introduction to the organization and the specific need or issue your project will be addressing. This milestone will be graded with the Milestone Two Rubric. Milestone Three: Assessment Analysis In Module Three, you will submit the assessment analysis of your project on the organization. This milestone will be graded with the Milestone Three Rubric. Milestone Four: Implementation Plan In Module Four, you will submit the implementation plan for your project. This milestone will be graded with the Milestone Four Rubric. Milestone Five: Communication and Evaluation Plan In Module Five, you will submit your communication and evaluation plan for your project. This milestone will be graded with the Milestone Five Rubric. Final Submission: Strategic Plan Presentation In Module Seven, you will submit your strategic plan presentation. It should be a complete, polished artifact containing all of the critical elements of the final product. It should reflect the incorporation of feedback gained throughout the course. This submission will be graded with the Final Project Rubric. Final Submission: Professional Reflection In Module Eight, you will submit your professional reflection. It should be a complete, polished artifact containing all of the critical elements of the final product. It should reflect the incorporation of feedback gained throughout the course. This submission will be graded with the Final Project Rubric. Milestone Deliverable Deliverables Module Due Grading One Topic Selection Journal One Graded separately; Milestone One Rubric Two Introduction to Organization and Project Two Graded separately; Milestone Two Rubric Three Assessment Analysis Three Graded separately; Milestone Three Rubric Four Implementation Plan Four Graded separately; Milestone Four Rubric Five Communication and Evaluation Plan Five Graded separately; Milestone Five Rubric Final Submission: Strategic Plan Presentation Final Submission: Professional Reflection Seven Graded separately; Final Project Rubric Eight Graded separately; Final Project Rubric Final Project Rubric Guidelines for Submission: Your Strategic Plan will be submitted in the form of a presentation. You may use any media to prepare the visuals for your presentation, such as PowerPoint or prezi. You also have the ability to submit presentation speaker notes in place of audio recording, if approved by your instructor. Your Professional Reflection should be submitted in the form of a well-crafted, reflective essay, most likely consisting of 3 pages. For both submission artifacts, you should properly cite research and references in discipline-appropriate format. The “Possible Indicators of Success” are examples for you and the instructor of the types of concepts to look for to demonstrate proficiency. They are neither exhaustive nor prescriptive, and should be used as guides for illustrating how your capstone embodies the outcome. You must show proficiency in all six (6) outcomes to be successful in the capstone course. HCM-490-01: Engage diverse healthcare stakeholders using communications that reflect keen interpersonal skills, effective collaboration practices, and deep cultural competence Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to create buy-in among internal and external stakeholders for their proposed initiative? Does the student demonstrate the ability to apply ethical and cultural principles to their program planning, implementation and evaluation processes? Does the student demonstrate the ability to collaborate with others working toward a common healthcare goal? Does the student demonstrate the ability to recognize the importance of developing their own interpersonal skills? HCM-490-02: Demonstrate knowledge of microeconomic, macroeconomic and financial principles through monitoring and utilization of financial and economic data for decision-making and strategic planning Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to effectively establish estimates of financial impacts of health initiatives? Does the student demonstrate the ability to evaluate resources needed to effectively implement the project? Does the student demonstrate the ability to work collaboratively with leadership and other key figures in the projects development and implementation in designing and delivering an effective initiative? Does the student demonstrate the ability to illustrate the important data points required to support the financial decision making process? HCM-490-03: Utilize principles and functions of management to interpret market analyses for strategic planning and to foster organizational development, promote effective use of human resources, and enhance operations Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to formulate a target area or population? Does the student demonstrate the ability to develop a project timeline and establish goals? Does the student demonstrate the ability to evaluate findings and develop specific action plans intended to improve initiative outcomes/goals? Does the student demonstrate the ability to effectively show the steps involved to change/enhance a service? HCM-490-04: Propose recommendations to improve the effectiveness and integration of information management systems at the various levels of healthcare organizations and achieve organizational goals Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to identify internal and external strengths and weaknesses that could impact project outcomes? Does the student demonstrate the ability to develop a project timeline with integrated milestone completion dates? Does the student demonstrate the ability to apply evidence-based practices and tools in creating an initiative to achieve organizational goals? HCM-490-05: Assess contemporary policies, regulations, and governance structures relevant to the United States healthcare delivery system for their impacts to populations’ health and their Proficient 100% Not Proficient 0% implications for ethical decision-making Possible Indicators of Success Does the student demonstrate the ability to assess federal and state regulations relevant to the project and their potential impacts? Does the student demonstrate the ability to use evidence-based ethical decision-making and critical thinking to support outcomes and goals? Does the student demonstrate the ability to address potential ethical challenges? Does the student demonstrate the ability to employ communications skills that consider and are sensitive to stakeholders and those impacted by the initiative? HCM-490-06: Promote dynamic organizational cultures that establish strategic visions, methodically analyze and interpret data based on sound epidemiological and statistical principles, and embrace change for continuous healthcare quality improvement Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to integrate the organization’s mission, vision, and values into the project goals? Does the student demonstrate the ability to define measures of progress towards intended goals? Does the student demonstrate the ability to evaluate needs and formulate initiatives for improvement within the changing world of healthcare?

As we begin this session, I would like to take this opportunity to clarify my expectations for this course:
Please note that GCU Online weeks run from Thursday (Day 1) through Wednesday (Day 7).
 
Course Room Etiquette:

It is my expectation that all learners will respect the thoughts and ideas presented in the discussions.
All postings should be presented in a respectful, professional manner. Remember – different points of view add richness and depth to the course!

 
Office Hours:

My office hours vary so feel free to shoot me an email at Kelly.Dellorusso1@my.gcu.edu or my office phone is 602.639.6517 and I will get back to you within one business day or as soon as possible.
Phone appointments can be scheduled as well. Send me an email and the best time to call you, along with your phone number to make an appointment.
I welcome all inquiries and questions as we spend this term together. My preference is that everyone utilizes the Questions to Instructor forum. In the event your question is of a personal nature, please feel free to post in the Individual Questions for Instructor forum I will respond to all posts or emails within 24 or sooner.

 
Late Policy and Grading Policy
Discussion questions:

I do not mark off for late DQ’s.
 I would rather you take the time to read the materials and respond to the DQ’s in a scholarly way, demonstrating your understanding of the materials.
I will not accept any DQ submissions after day 7, 11:59 PM (AZ Time) of the week.
Individual written assignments – due by 11:59 PM AZ Time Zone on the due dates indicated for each class deliverable.

Assignments:

Assignments turned in after their specified due dates are subject to a late penalty of -10%, each day late, of the available credit. Please refer to the student academic handbook and GCU policy.
Any activity or assignment submitted after the due date will be subject to GCU’s late policy
Extenuating circumstances may justify exceptions, which are at my sole discretion. If an extenuating circumstance should arise, please contact me privately as soon as possible.
No assignments can be accepted for grading after midnight on the final day of class.
All assignments will be graded in accordance with the Assignment Grading Rubrics

Participation

Participation in each week’s Discussion Board forum accounts for a large percentage of your final grade in this course.
Please review the Course Syllabus for a comprehensive overview of course deliverables and the value associated with each.
It is my expectation that each of you will substantially contribute to the course discussion forums and respond to the posts of at least three other learners.
A substantive post should be at least 200 words. Responses such as “great posts” or “I agree” do not meet the active engagement expectation.
Please feel free to draw on personal examples as you develop your responses to the Discussion Questions but you do need to demonstrate your understanding of the materials.
I do expect outside sources as well as class materials to formulate your post.
APA format is not necessary for DQ responses, but I do expect a proper citation for references.
Please use peer-related journals found through the GCU library and/or class materials to formulate your answers. Do not try to “Google” DQ’s as I am looking for class materials and examples from the weekly materials.
I will not accept responses that are from Wikipedia, Business dictionary.com, or other popular business websites. You will not receive credit for generic web searches – this does not demonstrate graduate-level research.
Stay away from the use of personal pronouns when writing. As a graduate student, you are expected to write based on research and gathering of facts. Demonstrating your understanding of the materials is what you will be graded on. You will be marked down for lack of evidence to support your ideas.

Plagiarism

Plagiarism is the act of claiming credit for another’s work, accomplishments, or ideas without appropriate acknowledgment of the source of the information by including in-text citations and references.
This course requires the utilization of APA format for all course deliverables as noted in the course syllabus.
Whether this happens deliberately or inadvertently, whenever plagiarism has occurred, you have committed a Code of Conduct violation.
Please review your LopesWrite report prior to final submission.
Every act of plagiarism, no matter the severity, must be reported to the GCU administration (this includes your DQ’s, posts to your peers, and your papers).

Plagiarism includes:

Representing the ideas, expressions, or materials of another without due credit.
Paraphrasing or condensing ideas from another person’s work without proper citation and referencing.
Failing to document direct quotations without proper citation and referencing.
Depending upon the amount, severity, and frequency of the plagiarism that is committed, students may receive in-class penalties that range from coaching (for a minor omission), -20% grade penalties for resubmission, or zero credit for a specific assignment. University-level penalties may also occur, including suspension or even expulsion from the University.
If you are at all uncertain about what constitutes plagiarism, you should review the resources available in the Student Success Center. Also, please review the University’s policies about plagiarism which are covered in more detail in the GCU Catalog and the Student Handbook.
We will be utilizing the GCU APA Style Guide 7th edition located in the Student Success Center > The Writing Center for all course deliverables.

LopesWrite

All course assignments must be uploaded to the specific Module Assignment Drop Box, and also submitted to LopesWrite every week.
Please ensure that your assignment is uploaded to both locations under the Assignments DropBox. Detailed instructions for using LopesWrite are located in the Student Success Center.

Assignment Submissions

Please note that Microsoft Office is the software requirement at GCU.
I can open Word files or any file that is saved with a .rtf (Rich Text Format) extension. I am unable to open .wps files.
If you are using a “.wps” word processor, please save your files using the .rtf extension that is available from the drop-down box before uploading your files to the Assignment Drop Box.

Grade of Incomplete

The final grade of Incomplete is granted at the discretion of the instructor; however, students must meet certain specific criteria before this grade accommodation is even possible to consider.
The grade of Incomplete is reserved for times when students experience a serious extenuating circumstance or a crisis during the last week of class which prevents the completion of course requirements before the close of the grading period. Students also must pass the course at the time the request is made.
Please contact me personally if you are having difficulties in meeting course requirements or class deadlines during our time together. In addition, if you are experiencing personal challenges or difficulties, it is best to contact the Academic Counselor so that you can discuss the options that might be available to you, as well as each option’s academic and financial repercussions.

Grade Disputes

If you have any questions about a grade you have earned on an individual assignment or activity, please get in touch with me personally for further clarification.
While I have made every attempt to grade you fairly, on occasion a misunderstanding may occur, so please allow me the opportunity to learn your perspective if you believe this has occurred. Together, we should be able to resolve grading issues on individual assignments.
However, after we have discussed individual assignments’ point scores, if you still believe that the final grade you have earned at the end of the course is not commensurate with the quality of work you produced for this class, there is a formal Grade Grievance procedure which is outlined in the GCU Catalog and Student Handbook.

A Sample Answer For the Assignment: HCM 490 Milestone One: Topic Selection
Title: HCM 490 Milestone One: Topic Selection